Effective Date: 01/02/2025
At PyraSafari, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. By using PyraSafari, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide you with the best service:
1.1 Personal Information:
- Name, email address, phone number, and billing address.
- Payment details, including credit card information (processed securely via third-party providers).
- Passport or ID details (for certain tours requiring identification).
1.2 Non-Personal Information:
- IP address, browser type, and device information.
- Cookies and browsing behavior on our website.
- Referral sources, such as search engines or social media.
1.3 Information Provided Voluntarily:
- Feedback, reviews, or inquiries submitted via contact forms.
- Photos or videos shared with us during tours or uploaded to our social media platforms.
2. How We Use Your Information
We use your information to:
- Process bookings and payments.
- Provide personalized tour recommendations and updates.
- Improve our website functionality and user experience.
- Send promotional offers, newsletters, or service updates (with your consent).
- Comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
PyraSafari respects your privacy and does not sell or rent your information. However, we may share your data with:
3.1 Service Providers:
Third-party providers assisting with:
- Payment processing (e.g., Stripe or PayPal).
- Email marketing and customer communication.
- Transportation and logistics for tours.
3.2 Legal Requirements:
We may disclose your information if required by law, government requests, or court orders.
3.3 Business Transfers:
In case of a business merger, acquisition, or sale, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and enhance user experience. Cookies help us:
- Analyze website traffic and performance.
- Remember your preferences and settings.
- Display relevant advertisements.
You can manage or disable cookies through your browser settings. However, this may affect the website’s functionality.
5. Data Security
We take data security seriously and implement the following measures:
- SSL encryption to protect sensitive information during transmission.
- Secure storage of payment and personal data.
- Regular security audits and system updates.
While we strive to protect your information, no method of transmission or storage is 100% secure. Please use caution when sharing sensitive details online.
6. Your Rights
Under privacy laws, you have the following rights:
6.1 Access and Correction:
You can request access to your data or ask us to update inaccurate information.
6.2 Data Deletion:
You can request that we delete your personal information, subject to legal or contractual obligations.
6.3 Opt-Out:
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
6.4 Data Portability:
You can request a copy of your personal data in a commonly used format.
To exercise these rights, please contact us .
7. Third-Party Links
Our website may include links to external websites. PyraSafari is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
- Email: [email protected]
- Phone: +20 1008883323
- Address: Sharm El Sheikh , South Sinai , Egypt
We are committed to addressing your concerns promptly and transparently.
